🛡️ Safe Gaming Policy

cbage Responsible Gaming — Safety with Enjoyment

cbage believes entertainment is truly enjoyable only when it is safe and controlled. Our responsible gaming tools and guidelines are here to keep you well and happy.

Our Commitment

Why is Responsible Gaming Important?

Online gaming is a form of entertainment — and it stays enjoyable only when you play mindfully and within limits. cbage always wants its players to stay protected. That is why we provide a range of responsible gaming tools and resources to help you stay in control of your play.

Responsible gaming on our platform is not just a policy — it is part of our culture. We want every player to know when to take a break, how to set limits, and where to get help if a problem arises.

Important Notice: cbage is for individuals aged 21 and above only. Minors are strictly prohibited from creating accounts or participating in any gaming activity. If you know someone underage who is attempting to play, please notify our support team.

Protection Tools

Our Responsible Gaming Tools

cbage provides several effective tools to keep your gaming experience safe.

Age Verification — 21+

Age verification is mandatory when opening an account at cbage. Only individuals aged 21 or above may register on our platform. We prevent underage access through NID verification.

21+ Age NID Verification

Deposit Limit Setting

Keep your budget in check by setting daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. A 24-hour waiting period applies when increasing a limit.

Daily Limit Weekly Limit Monthly Limit

Time-Out Break

If you feel you need a rest, you can activate a time-out ranging from 24 hours to 30 days. During this period your account will be completely inactive and no betting activity will be possible.

24 Hours 7 Days 30 Days

Self-Exclusion

If you feel that gaming is having a negative impact on your life, choose a long-term self-exclusion. Once self-exclusion is active, your account will be closed for the selected period. This is a courageous and right decision.

3 Months 6 Months Permanent Exclusion

Reality Check Reminders

You can receive reminders at regular intervals during a gaming session. These notifications will remind you how long you have been playing and how much you have spent — helping you make aware decisions.

Time Tracking Spend Notifications

24/7 Bengali Support

If you want to talk about a gaming problem, our Bangla-speaking support team is always ready. Reach us via live chat or email — we will help you without judgment.

Live Chat Email Support In Bangla
Step-by-Step Guide

How to Use the Protection Tools

All responsible gaming tools at cbage can be easily managed from your account settings.

  • Log in to your account

    Log in from the cbage Login page using your username and password.

  • Go to Profile Settings

    From the menu at the top right, find the "Account Settings" or "Responsible Gaming" section.

  • Choose the tool you need

    Select what you need — deposit limit, time-out, reality check, or self-exclusion.

  • Set your limit and confirm

    Set a limit according to your budget and time. Once confirmed, it takes effect immediately.

  • Contact us if you need support

    For any issue, contact us via live chat or email ([email protected]).

Ask Yourself

How to Recognize the Signs of Problem Gaming

If you or someone close to you shows the following signs, it is time to seek help.

  • You find yourself repeatedly placing larger bets to try to recover money you have lost.
  • You are hiding your gaming activity from family or friends.
  • You are spending more time or money on gaming than your budget allows.
  • You have tried to stop gaming but have not been able to.
  • Work, family, or social life is being harmed because of gaming.
  • You feel restless or irritable when you are not gaming.
  • You are continuing to game by taking on debt or drawing on savings.

These signs are not a mark of weakness — they are signals of a problem for which help is available. Seeking support takes courage.

Core Principles

Core Guidelines for Responsible Gaming

Responsible gaming is not just about setting limits — it is an overall mindset that keeps gaming within the boundaries of entertainment.

Play for Entertainment

Do not think of gaming as a source of income. It is entertainment — set an entertainment budget and stick to it.

Play with a Clear Head

Never game under stress, depression, or the influence of alcohol. Play with a clear mind.

Be Aware of Your Time

Set a time limit before starting a gaming session. Use a clock or alarm if needed. Avoid long uninterrupted sessions.

Do Not Play with Borrowed Money

Never bet with borrowed money or money meant for living expenses. Use only surplus funds.

Give Time to Your Family

Gaming can never replace family and social life. Always give priority to your relationships and responsibilities.

Talk When You Have a Problem

Speak openly with family, friends, or our support team. You do not need to carry a problem alone.

Financial Control

About Deposit and Withdrawal Limits

cbage has set transparent limits to make financial control easy and keep you protected.

৳200
Minimum Deposit
Per method
৳500
Minimum withdrawal
Via any method
15 min – 2 hours
Typical withdrawal time
Fast processing

Our payment methods — bKash, Nagad, Rocket, and bank transfer — are always safe and reliable. Set your budget before making a deposit and do not go beyond the limits you have set for yourself.

Need help? We are here!

If you feel gaming is creating problems in your life, do not wait — contact us right away. Our 24/7 Bangla-speaking support team will listen to your concerns and help you take the right steps.

Live Chat
Available 24 hours, 7 days
Email Support

All conversations are completely confidential and free from judgment.

FAQ

Questions and Answers about Responsible Gaming

Here are answers to the most common questions players ask about responsible gaming.

Yes, age verification is mandatory for all new account holders at cbage. A National ID Card (NID) or other valid government-issued ID must be provided at registration. Only individuals aged 21 or above may create an account on our platform. Withdrawal processing may be on hold until verification is complete.

To activate self-exclusion, go to the "Responsible Gaming" section in your account settings, or contact us directly via live chat or by email at [email protected]. You can choose an exclusion period of 3 months, 6 months, or permanent. Once self-exclusion is active, it cannot be reversed before the selected period ends. This is an important protective measure.

Yes, when you lower a deposit limit the change takes effect immediately. However, a 24-hour waiting period applies when increasing a limit. This rule exists for your protection — so that a limit cannot be raised on an impulse decision.

Yes, your account balance remains fully secure during a time-out or self-exclusion period. Only gaming activity is suspended. Once the time-out ends, you can use your account normally. Contact our support team if you need assistance.

Besides the cbage support team, you can speak with family, friends, or mental health professionals. Seek help from mental health service providers and counselors available in Bangladesh. Acknowledging a problem and asking for help is the most courageous step you can take.

Yes, if you request a permanent self-exclusion we will close your account permanently. To do so, verify your identity and send your request via email to [email protected] or through live chat. Any attempt to create a new account using the same email address or mobile number after a permanent exclusion will be rejected.
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Play Safe, Enjoy the Fun

Play responsibly and enjoy the best gaming experience at cbage. Check our FAQ for more information or start playing right away.

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